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Tracking new order

SJ79
Level 1: Joiner
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I have just updated both of my daughters phones for Christmas. On the confirmation it says to check inbox to track the new phone. Does anyone know if these tracking details/ confirmation of deliver are sent as an email or text? If it is text can this be changed so that it isn’t received spoiling the surprise?Thank you
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MI5
Level 94: Supreme
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@SJ79 

Dispatch notes and tracking details are sent as emails.

There may be some texts notifying of tariff changes though which cannot be changed, so have excuses ready for those.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@SJ79 

You get an email when it's dispatched, you can then track it in my O2.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

Veritas Numquam Perit

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jonsie
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Fingers crossed they get to you for Christmas fingers_crossed

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MI5
Level 94: Supreme
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Yeah, good luck wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
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