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Sim swap

Nicole1980
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Have a phone that has original sim but need a sim for IPhone. Can I get a new sim but keep my plan, and number?
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MI5
Level 94: Supreme
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@Nicole1980 

Yes you can. 

Easiest way is to pop in store or you can call customer service Guide: How to find help & contact O2 

Make sure to tell them you are wanting to use an iPhone too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
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  • 27490 Solutions
Registered:

@Nicole1980 

Yes you can. 

Easiest way is to pop in store or you can call customer service Guide: How to find help & contact O2 

Make sure to tell them you are wanting to use an iPhone too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Nicole1980
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Than you for the advice
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MI5
Level 94: Supreme
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  • 27490 Solutions
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
1,732 Views