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Level 1: Joiner
Posts: 1
Registered: ‎27-08-2019

SIM only tariffs

I am on the 5GB tariff at the moment but going abroad for 3 weeks and will need more data. What is the best option? If i upgrade to a better tariff can I downgrade once I return?

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Level 11: Motivator
Posts: 581
Registered: ‎27-05-2019

Re: SIM only tariffs

@bromley47 

 

Hi, if you are on a 12 month contract you won't be able to downgrade again unless you pay it off, if you are on a rolling 30 day term you can but I believe it's subject to 30 days notice.

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I don't work for O2 but have an interest in networks (including mobile) and IT (which is how I earn my living)
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Posts: 101,924
Topics: 550
Solutions: 12,993
Registered: ‎04-04-2012

Re: SIM only tariffs

@bromley47 

Yes, you can downgrade again when you return, provided that your original contract tariff is still available and you must not go below what your original tariff was.

Enjoy your trip.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 6,989
Registered: ‎23-07-2014

Re: SIM only tariffs

Hope you have a good trip abroad @bromley47 ! Which country are you going to visit? Smiley Happy

Hope the above info helps, and let us know if you have any additional questions the community could advice you with.

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