on 26-07-2018 16:27
I was on a refresh deal with a phone. Paid it off and upgraded to a new phone.
However i want to pick something else so have just had a bag come to post it back.
When it gets returned do i get put back on my old deal with no device plan left to pay so can just log on and upgrade like normal to a different phone?
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on 26-07-2018 16:45
This usually takes about a week but you might want to chase customer service up to make sure it’s being dealt with.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 26-07-2018 16:46
@mobilemandanO2 give you a 14 day cooling off period so as long as it's returned within that time, then yes you are free to chose another phone and tariff