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Neil333
Level 1: Joiner
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How can I get internet when not near wifi
Message 1 of 6
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MI5
Level 94: Supreme
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@Neil333 

You need to turn on mobile data in your phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Neil333
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Hi already have that on!
Message 3 of 6
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MI5
Level 94: Supreme
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Do you have any data allowance @Neil333 ?

Check in your http://www.o2.co.uk/myo2

Also, what phone have you got?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Neil333
Level 1: Joiner
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Hi yes do have data allowance, have iPhone 11. Should I use roaming, as in Uk
Message 5 of 6
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MI5
Level 94: Supreme
  • 143183 Posts
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  • 27459 Solutions
Registered:

@Neil333 

No, you don't need roaming on in UK.

Try resetting your network settings (but you'll lose any saved wifi passwords).

Check here first for any local issues on the network O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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