Have you got mobile data turned on whilst out and about? You don't say what phone you have but if it's an iPhone you need to make sure you have an iData Bolt on.
Take a look at these guides about connecting your phone to data services
or if it's an Android phone
*The Game Is On*
Are calls and texts working ok?
Hi @Lou77 did you manage to get your data activated?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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