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Level 1: Joiner
Posts: 1
Registered: ‎12-12-2020

Unlatching help

I have received the unlatching code and instructions. The unlatching code is 15 numbers then “and”
Then another 15 numbers.
When I am instructed in step 5 to enter the unlatching code do I enter all 30 numbers or 15 numbers then a “+” then the other 15 numbers ??
Posts: 98,461
Topics: 762
Registered: ‎14-01-2013

Re: Unlatching help

@Unlatching1 

Follow the steps in this guide. Guide: Unlocking an O2 phone to use a different SIM card 

*The Game Is On*

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Posts: 115,371
Topics: 571
Solutions: 15,774
Registered: ‎04-04-2012

Re: Unlatching help

@Unlatching1 

There are no unlatching codes that are that long and I can only assume that this is a dual SIM phone with both sims locked?

What phone is it?

I think you'll have to do 2 separate operations for both SIM slots.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)