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Ruby-Smi
Level 1: Joiner
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Hi 

I signed up to 02 as it had a promotion for £5 free credit . Please can you tell me how you receive this £5 as I signed up but it hasn’t gone in my balance 

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MI5
Level 94: Supreme
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@Ruby-Smi 

You need to register for a MyO2 account and top up your sim.

Your £5 credit will be added in 7 to 10 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122256 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@Ruby-Smi 

You need to register for a MyO2 account and top up your sim.

Your £5 credit will be added in 7 to 10 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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