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Auto tip up
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on ‎25-02-2019 18:27
Re: Auto tip up
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on ‎25-02-2019 18:50
Re: Auto tip up
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on ‎25-02-2019 18:52
Re: Auto tip up
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on ‎25-02-2019 18:57
@Owen11 unfortunately it often plays up. Give customer service a call on 4445, not live chat.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on ‎25-02-2019 18:59
Re: Auto tip up
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on ‎25-02-2019 19:03
Re: Auto tip up
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on ‎25-02-2019 19:14
@Owen11 wrote:
Could this have anything to do with the fact that I changed from a monthly contract to P & G?
It shouldn't affect it at all. All ways to top up PAYG shown here
https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
Re: Auto tip up
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‎25-02-2019 19:31 - edited ‎25-02-2019 19:34
@Owen11 it's probably because you need to register your card first which CS should be able to do for you.
I'd try them again and hope you get someone who knows how to help.
If not, maybe @EmilieT can help?
Tags not working now!
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on ‎25-02-2019 19:50
Re: Auto tip up
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on ‎26-02-2019 08:07
Good morning @Owen11, and sorry to hear you're having some issues setting this up! Have you made any progress since you posted yesterday, following the advice above? If not I'd gladly get someone on my end to look into it for you.
Thanks for the mention @MI5, and the advice @Bambino and @Cleoriff!
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