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Level 1: Joiner
Posts: 1
Registered: ‎09-07-2017

Repeatedly asked to confirm age when using the Internet via mobile

[ Edited ]

I am sick to death with being asked for my credit card details as proof of age each & every time i go into 1 of my chat sites. I have resolved this matter numerous times before. I have had 2 Brain Ops, have 2 Brain Tumours & do this has a distraction from pain. Whenever i try 2 talk 2 a human being, itseither its out of hours OR we cant understand each others accents. I am well & truly disgusted, annoyed & think with it being the 21century, that things like this would be dealt with rather than go thro this each & everytime!!!!

Posts: 72,982
Topics: 467
Solutions: 8,156
Registered: ‎04-04-2012

Re: Repeatedly asked to confirm age when using the Internet via mobile

Some help and advice from o2 here https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum