cancel
Showing results for 
Search instead for 
Did you mean: 

Repeatedly asked to confirm age when using the Internet via mobile

Anonymous
Not applicable

I am sick to death with being asked for my credit card details as proof of age each & every time i go into 1 of my chat sites. I have resolved this matter numerous times before. I have had 2 Brain Ops, have 2 Brain Tumours & do this has a distraction from pain. Whenever i try 2 talk 2 a human being, itseither its out of hours OR we cant understand each others accents. I am well & truly disgusted, annoyed & think with it being the 21century, that things like this would be dealt with rather than go thro this each & everytime!!!!

Message 1 of 2
2,416 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Some help and advice from o2 here https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
1,032 Views