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RE: Signal issue

Ian12
Level 1: Joiner
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Registered:

Hi, I was having signal issues with my old samsung S10. So i purchased new samsung phone and inserted my old sim card in the new phone. However, i still have no signal! My old phone is now shoing full signal without the sim card. 

 

Can you please help regarding teh above. 

 

Thank you. 

 

Ian 

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Ian12
Level 1: Joiner
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Registered:

*showing

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Cleoriff
Level 94: Supreme
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Registered:

@Ian12 

You may need a new sim.

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket
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