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sho333
Level 1: Joiner
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hi i am trying to upgrade my iphone, but i can not enter the verfication code on my old phone as the screen is smashed & i cant  enter the passcode or use touch id please help 

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madasaf1sh
Level 56: Guvnor
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Registered:

@sho333

 

Unless you have another phone to put the sim card in, then you will either have to do this in store, or call 0344 809 0202 and they can help you with the upgrade

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3852 Posts
  • 27 Topics
  • 906 Solutions
Registered:

@sho333

 

Unless you have another phone to put the sim card in, then you will either have to do this in store, or call 0344 809 0202 and they can help you with the upgrade

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

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