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POOR SIGNAL

syl123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Can you please help - I have checked the signal in my area it says it is Good, I have had a new SIM card from yourselves which made no difference.  My internet and phone signal at BB18 5SW is terrible.  I have to stand at the kitchen door to make and recieve calls and 95% of the time I cannot get onto the internet.

 

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TallTrees
Level 41: Prodigal
  • 7835 Posts
  • 68 Topics
  • 136 Solutions
Registered:

Hello @syl123 and welcome to the O2 Community Forum.

This Guide may help 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Please note we are a customer community and therefore do not have access to accounts or Mast Issues

although we can advise

You may like to contact O2 on Facebook Twitter or Instagram they may be able to help you

LinksO2

FaceBook    https://o2uk.co/FachttpCFB

Twitter        https://o2uk.co/O2CWT

Instagram   https://o2uk.co/O2CIG

Good luck and best wishes

 

 

 

 

 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 41: Prodigal
  • 7835 Posts
  • 68 Topics
  • 136 Solutions
Registered:

Hello @syl123 and welcome to the O2 Community Forum.

This Guide may help 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Please note we are a customer community and therefore do not have access to accounts or Mast Issues

although we can advise

You may like to contact O2 on Facebook Twitter or Instagram they may be able to help you

LinksO2

FaceBook    https://o2uk.co/FachttpCFB

Twitter        https://o2uk.co/O2CWT

Instagram   https://o2uk.co/O2CIG

Good luck and best wishes

 

 

 

 

 



HAPPINESS IS BEE SHAPED

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