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NM58
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I was hoping to “talk” to done one regarding my recent order of AirPod pros as the tracking number applied is invalid. DHL require a 10 digit number however, the one you gave supplied is longer.

please help 

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Cleoriff
Level 94: Supreme
  • 104776 Posts
  • 782 Topics
  • 5178 Solutions
Registered:

@NM58 

You need to call O2 as this is a forum made up of members like yourself.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

*The Game Is On*

Girl in a jacket

View solution in original post

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Cleoriff
Level 94: Supreme
  • 104776 Posts
  • 782 Topics
  • 5178 Solutions
Registered:

@NM58 

You need to call O2 as this is a forum made up of members like yourself.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
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