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Not recieving texts

Chas
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I can send texts but not receive them on my Samsung Galaxy A12.  This is new and as far as I know I have made no changes since I could get them.

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Bernardishere
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Same problem, lots of people on twitter with same problem. o2 totally not acknowledging the issue

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MI5
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@Chas 

Try these tips Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Chas
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I tried all that. I spent a long time on O2's abysmal help pages. I then had my phone remotely checked by Samsung. Eventually I spent 41 minutes on the phone with 202 who eventually sorted it. The fault was a bar had been placed on me receiving texts. They didn't know why or how and had great trouble removing it. An unknown problem they said initially - apparently not entirely unknown. Some sort of software glitch I suppose. Can't say I'm entirely happy with the O2 service and website though the phone person was very good. Thinking of changing provider.

 

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