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New sim not working

Earendil
Level 1: Joiner
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I received my new sim today, with my old sim inserted I text SWAP as instructed then received a code to reply with which I did then I swapped the sims, but I can't send or receive texts or make and receive calls, am I missing something?

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Cleoriff
Level 94: Supreme
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@Earendil 

Follow the advice in this guide Guide: Sim Swap: a mini guide 2017 update 

Also a swap is not immediate, it can take up yo 24hrs. Keep rebooting your phone.

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 106337 Posts
  • 790 Topics
  • 5483 Solutions
Registered:

@Earendil 

Follow the advice in this guide Guide: Sim Swap: a mini guide 2017 update 

Also a swap is not immediate, it can take up yo 24hrs. Keep rebooting your phone.

*The Game Is On*

Girl in a jacket

View solution in original post

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