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Jicek
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi 

Message 1 of 5
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TallTrees
Level 45: Knowing
  • 8657 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Hello J@Jicek 

Firstly use your edit to remove your personal details (top Right hand corner the button/ drop down box above the date and time). This is an open forum and anyone can read your personal details.

We are a customer community and don't have access to your account so you will need to contact o2 customer services here:

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram

You can also give them a call   HERE: Or 202 from your mobile, 0800 032 1402 from any phone 

READ here:

Guide: Coronavirus Community Help and Support 

 

Best wishes 



HAPPINESS IS BEE SHAPED

Message 2 of 5
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TallTrees
Level 45: Knowing
  • 8657 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Dear @Jicek 

I hope the answer I gave you helps you.  

If you need to ask anything, just ask the question and leave out your personal details.

Kindest regards TallTrees



HAPPINESS IS BEE SHAPED

Message 3 of 5
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Jicek
  • 2 Posts
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Thanks TallTrees I just first think is Web chat. Before your answer I spent over 5 minutes to try remove it thanks for your help. Have nice day;)

Message 4 of 5
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TallTrees
Level 45: Knowing
  • 8657 Posts
  • 82 Topics
  • 255 Solutions
Registered:

You are most welcome @Jicek 

 



HAPPINESS IS BEE SHAPED

Message 5 of 5
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