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Valerij
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

return my old tariff. or I'll give you up and switch to another network.

if you don’t help then I will use your services

Message 1 of 2
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gmarkj
Level 55: Good Authority
  • 8031 Posts
  • 87 Topics
  • 513 Solutions
Registered:

Hey @Valerij 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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1 REPLY 1

gmarkj
Level 55: Good Authority
  • 8031 Posts
  • 87 Topics
  • 513 Solutions
Registered:

Hey @Valerij 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
40 Views