cancel
Showing results for 
Search instead for 
Did you mean: 

Voicemail Notification Stuck - How to fix

Dave-O2
Community Manager
Community Manager
  • 1398 Posts
  • 92 Topics
  • 104 Solutions
Registered:

Hello

 

With thanks to @Decoyaudio, please find the steps below to remove the Network Provider Voicemail notification when stuck.

 

You need to dial 901 and switch your notification method to SMS then switch it back again. The step by step insructions can be seen below ↘️

 

  • Dial 901
  • Press *
  • Press 5
  • Press 1
  • Hang up
  • Dial 901 again
  • Press *
    Press 5
  • Press 3
  • Hang up

 

Good luck 😁

 

5 Comments
Cleoriff
Level 94: Supreme
  • 131328 Posts
  • 838 Topics
  • 7618 Solutions
Registered:

Good guide @Dave-O2 

Will it have a hashtag and be put in the Community Index HERE 

Thanks.

Dave-O2
Community Manager
Community Manager
  • 1398 Posts
  • 92 Topics
  • 104 Solutions
Registered:

Morning @Cleoriff 

 

This has alreasy been added to the index Guide: How to fix stuck voicemail notification 👍

Cleoriff
Level 94: Supreme
  • 131328 Posts
  • 838 Topics
  • 7618 Solutions
Registered:

Thanks @Dave-O2 

madasaf1sh
Level 78: King of Kings
  • 12604 Posts
  • 80 Topics
  • 3306 Solutions
Registered:

This doesnt work for me, as just swapped to an iPhone for a bit and option 1 doesnt exist...

davowolf
Level 1: Joiner
  • 13 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Thanks to Dave-O2 for the instructions; my voicemail from O2 was, and alas is, still stuck on my iPhone 14 (iOS 18.4.1) despite following them. However after executing, at least the blue dot on the voicemail screen has gone, as has the red dot on the home screen phone icon. 

But the 'Network Provider Voicemail' text remains. All it is, is a list of computer Menu options, but nevertheless irritating.

Incidentally this voicemail message only appeared shortly after having renewed to an 18 month contract by phone; this seemed to trigger it.