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Anonymous
Posts: 0

Worried

I have just received a text message to say I have subscribed to Voucher Codes for £4.50 a week.  I have no idea why I have received this and am worried that they are going to take money from my 02 account.  I have text STOP but it just said you will receive no further messages.  Can they take money from my account ?  Did try to call customer service but there is a 30 minute wait !!

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Posts: 84,207
Topics: 714
Registered: ‎14-01-2013

Re: Worried

Are you sure you haven't clicked on a link to subscribe to this??....Not specifically through O2 but from another site? I checked and found these sites

http://www.voucherbox.co.uk/vouchers/o2?ref=tohs1

http://www.hotukdeals.com/vouchers/shop.o2.co.uk

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Posts: 98,285
Topics: 545
Registered: ‎04-04-2012

Re: Worried

Yes they can take money but if it's a reputable company they should stop now you have requested it.
You need to seek help from the regulators which are Phonepayplus if it continues.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 65: Ultra-cool
Posts: 14,489
Registered: ‎31-03-2010

Re: Worried

Here's a link for Phonepayplus should you need it.

https://www.phonepayplus.org.uk/

I DO NOT WORK FOR O2



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Anonymous
Posts: 0

Re: Worried

I saw a link on FB to win some argos vouchers and went in for a competition to win but at no point did it say I was suscribing to anything - what a SCAM!!  I have said STOP to the messages so I hope that this has not gone through.  It's digusting how they get people to do this ?!

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Posts: 98,285
Topics: 545
Registered: ‎04-04-2012

Re: Worried

Yeah. Scum but there is no such thing as a free lunch so be aware in future.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 84,207
Topics: 714
Registered: ‎14-01-2013

Re: Worried

And just confirms never to click on a FB link...Smiley Sad

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