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Level 1: Joiner
Posts: 1
Registered: ‎09-05-2019

Fraud text

I've received a text saying I owe £56:84 on my bill.i pay £20 monthly for 25g, unlimited texts and minutes.when I check on the 02app,I'm nowhere near my limits and no extra charges.is this a fraud text?when I tried the number it asked me to call,the voice asked if I wanted them to send me a link to make a payment.02 don't do this so I said no.
Posts: 87,573
Topics: 530
Registered: ‎04-04-2012

Re: Fraud text

@Sidlittle see O2 advice here https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 69,761
Topics: 547
Registered: ‎04-01-2009

Re: Fraud text

Definitely don't click on any links sent.

Sounds like a scam to me.

Community Manager
Posts: 5,797
Registered: ‎18-02-2016

Re: Fraud text

This one is a bit concerning @Sidlittle. I'd like to get our guru team to look into this one for you. I'll drop you a message so we can discuss further. 

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