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Level 4: Observant
Posts: 161
Registered: ‎04-08-2016


Is o2 going to be compensating all the customers for loss of service and inconvenience caused?
Level 2: Apprentice
Posts: 32
Registered: ‎08-09-2017

Re: Compensation

I doubt it. They don't care. o2 are an embarassment of a network. 

Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: Compensation

We're unable to help with compensation at the moment. So I'm requesting you to contact us back once the services are restored.
We'd be able to discuss about the compensation then.

this is what they told me now on live chat
Posts: 64,981
Topics: 537
Registered: ‎04-01-2009

Re: Compensation

Well on your own words 'customer service know best!'

....though we could and have in your other posts, told you that already!

Community Manager
Posts: 5,127
Registered: ‎23-07-2014

Re: Compensation

[ Edited ]

Hi @b4u2 and all, thanks for reporting issues with the network earlier and for your comments. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread to share your feedback.




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