Re: Compensation

Ross · ‎06-12-2018

Will we be compensated for this network failure?

Anonymous · ‎06-12-2018

Probably not as they’ll use their no 100% service guaranteed in the t&c to get past this

Cleoriff · ‎06-12-2018

@RossIt will be entirely dependent on how long its down for. If you have a week of no service you may stand a chance. Anything less than that then no....

Veritas Numquam Perit

viridis · ‎06-12-2018

22p a day dude,
Not gonna happen.

Tomtombentham · ‎06-12-2018

The end of my 4 Accounts with 02 cant come soon enough , they are getting worse each year and just dont care about there customers until you tell them you are leaving 02 and switching to another network provider.

GET THIS MESS SORTED 02 !

davethorp · ‎06-12-2018

O2 have compensated people before when there has been a national outage of this magnitude before but that by no means means they will do on this occasion

MI5 · ‎06-12-2018

Everyone got a £10 store voucher after the last big one

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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davethorp · ‎06-12-2018

3 days credit to pay monthly bills too at least on the one in 2012

jonsie · ‎06-12-2018

Buzzword of the day :: Compensation

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎06-12-2018

Thanks for reporting issues with the network today. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.

Thanks,

The community team.

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