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Gold3005
Level 1: Joiner
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I have been with O2 ever since I started paying for my own phone contract and have never had a bad experience (signal not always ideal but nothing too frustrating). I went into my local store on the 9th of May and had the best customer service I could have wanted. Difficult times with the pandemic but the gurus in the Torquay store were fantastic. They were very prompt to help with my purchase with a healthy dose of banter too. Can't ask for more than that. I even left with a better contract on my phone deal. Unfortunately, I only remember one of their names (Philip) but they were both great. If you could pass on the message, I would be so grateful

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Mi-Amigo
Level 42: Skillful
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Thank you @Gold3005 

It`s always great to hear when a customer receives helpful and friendly advice.

I`ll ask one of our Community managers @Martin-O2  @TheresaV @LukasB to get some details and forward your thanks to the staff at the store in Torquay.

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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O2EmmaLouise
O2 Support
O2 Support
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Hi @Gold3005,

 

Thank you so much for taking the time to leave this fantastic review on one of our stores!

 

I'm going to tag our community managers @LukasB and @TheresaV and they will be happy to pass that positive feedback on to our Torquay store.

 

Have a great day! smiley

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TheresaV
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Hi there @Gold3005 

That's so great, thank you so much for taking the time to share your positive experience with us! I will send you a private message to make sure I can pass it on to the right people smiling

 

Thanks for the tag @O2EmmaLouise @Mi-Amigo 

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jonsie
Level 94: Supreme
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