Will O2 customers be automatically compensated for the fact they were unable to make any calls, texts or use the internet without WiFi for the entirety of yesterday or do we have to apply for this? If we have to apply how do we do so?
From the T&C's no compensation is due, if it was you would be due approx £0.40p for the airtime component which includes SMS, Data and Voice.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
-- We are all customers and dont have access to any o2 accounts
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