Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Posts: 0


My phone was disconnected and I've paid my bils, yet it haven't connected.
I need help
Posts: 92,833
Topics: 751
Registered: ‎14-01-2013

Re: Reconnection

[ Edited ]

Hi @Anonymous You need to contact customer services http://www.o2.co.uk/contactus

We can't help here on the community forum ..Best time to call is 8-8.30am

*The Game Is On*

Posts: 108,667
Topics: 561
Solutions: 14,393
Registered: ‎04-04-2012

Re: Reconnection

Have you restarted your phone?
Turn it off and back on again to check.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: Reconnection

Hi @Anonymous How are you doing? Did you manage to connect in the end? Smiley Happy

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help

If you'd like to take part, why not register? Smiley Happy