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Level 1: Joiner
Posts: 1
Registered: ‎19-06-2016

Re: Unlocking phone

Hi i am have requested for my phone to be unlocked, i received a message today to say that i could unlock it, i have just tried and it is saying that the sim is unsupported can someone help please, i need the phone to use to receive hospital appointments.

Posts: 72,640
Topics: 684
Registered: ‎14-01-2013

Re: Unlocking phone


@Sheryll wrote:

Hi i am have requested for my phone to be unlocked, i received a message today to say that i could unlock it, i have just tried and it is saying that the sim is unsupported can someone help please, i need the phone to use to receive hospital appointments.


@EmilieTmay be able to help?

*The Game Is On*


Posts: 70,182
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: Unlocking phone

Any update as to when unlocking will be back to normal timescales without the intervention of the Gurus @EmilieT ?

Community Manager
Posts: 5,304
Registered: ‎18-04-2018

Re: Unlocking phone

[ Edited ]

Good morning @Sheryll, I've just sent you a Private Message now to discuss this further and see how we can help!

 

Thanks @Cleoriff for the mention thumbsup

 

@jonsie If there are any issues reported with the time taken to unlatch a device then please continue tagging @Martin-O2@Marjo or myself and we can get it looked at smile

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