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Anonymous
Posts: 0

Internet

Why has my iPhone suddenly stopped connecting to Internet when I'm out and about 

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Anonymous
Posts: 0

Re: Internet

Hi @Anonymous it maybe because your 3G/4G signal is not strong enough to load data or you may have run out of your data allowance 

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Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: Internet


@Anonymous wrote:

Why has my iPhone suddenly stopped connecting to Internet when I'm out and about 


In this country or are you roaming in EU

"My life is a facsimile of a sham"
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Anonymous
Posts: 0

Re: Internet

If you are roaming then your data speeds will be throttled

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Posts: 103,861
Topics: 552
Solutions: 13,423
Registered: ‎04-04-2012

Re: Internet


@Anonymous wrote:

Why has my iPhone suddenly stopped connecting to Internet when I'm out and about 


Mobile data turned off ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,548
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: Internet

Have you recently changed tariff or upgraded? Check in My O2 if you have the idata bolt on. Text ACTIVE and to 2020, save the text message settings and reboot the phone. 

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Community Manager
Posts: 7,132
Registered: ‎18-02-2016

Re: Internet

Hi @Anonymous is there any update on this? Are you still having difficulties accessing the Internet from your mobile? 

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