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sony xperia sp

Anonymous
Not applicable

I have just upgraded to a sony xperia sp, it has one problem, the 'send calls directly to voicemail' function on idividual contacts is not working! Did speak to 02 guru online tonight who gave me a code that did'nt work! Anybody got any ideas on whats wrong?

 

Message 1 of 12
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MI5
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Is voicemail turned on? (Dial 1750)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 12
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Anonymous
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Yep!
Message 3 of 12
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MI5
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Is it not working for just one contact or any contact you try.
How are you invoking the option?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 12
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Anonymous
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It's not working on all the contacts that I've chosen to go to voicemail. Using the 'send calls to voicemail' check option.
Message 5 of 12
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MI5
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Contacts stored on the phone?
Number stored in the same format as the call is coming in, ie, with or without 0044, +44 or just 07 etc....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 12
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Anonymous
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I have imported all the contacts from the sim, and there's still no change!?
Message 7 of 12
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MI5
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I'll come back if I think of anything else......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 12
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Anonymous
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Thank you!
Message 9 of 12
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MI5
Level 94: Supreme
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Just checking that after you tick the box you are pressing "done" ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 12
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