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Wifi Problem

Robm1955
Level 1: Joiner
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I have a problem, with wifi, on my Samsung A5(2017). It keeps cutting off, when I'm upstairs, and yet my tablet, and other devices are fine. I even have a booster, in the bedroom, so wifi signal should be good. Anyoine, any ideas.

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MI5
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@Robm1955 

Try forgetting and reconnecting to your network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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anticpated
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The best thing I found is to set the broadband to broadcast at 5Ghz/2.4Ghz meaning 2.4GHz only devices are separated from the 5Ghz. With the independant channels it means that will cut back in interference or bandwidth hogging. Also boosters can amplyify things unncessarily, so Wireless N and faster speeds should be yield more bandwidth than the older G standard which peaked at 108Mbps which dual attennae and MIMO enabled.

 

Try resetting the router and reconnecting each device, by forgetting each one as suggested until you find which one is causing issues. Sometimes a router setting such as Wireless signal optimisation can reduce amount of bandwidth allocated to a device even after you disconnect it.

 

On a basic level then, set all 5GHz devices such as mobile devices to that frequency and legacy devices to the slower/less resource hungry 2.4GHz instead. You will find it works more efficently and any local devices which can work over ethernet so there is no conflicts.

 

I hope that helps.

Leave your candy-colored cans in the toy chest and try a pair of proper headphones.
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TheresaV
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Hi @Robm1955 did you manage to sort this with the help given above?

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anticpated
Level 28: Ingenious
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I should really tidy up my engilsh there. Not the easiest to follow.

Leave your candy-colored cans in the toy chest and try a pair of proper headphones.
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