on 03-12-2015 20:25
I recently upgraded from a Samsung Galaxy S4 Mini to a Samsung Galaxy A3. I received my new SIM and on my O2 account, my phone number appears to be the same but i cannot receive phone calls or texts.
Also, on my O2 account, it says i am using the S4 Mini but the tariff and device plan show the details of the Galaxy A3. Do i need to do something with either my old or new SIM? Any help?
Solved! Go to Solution.
on 03-12-2015 20:54
Do the sim swap, as mentioned above and you will be online within 24 hours or if sim is the same size just put old sim in new phone.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)