on 10-08-2020 12:34
After a recent update (think around 6 weeks ago) my Tab S5e appears not to connect to the Wifi when booting up. Have tried several things (including sending it back to 02 where i got it from)
These are things i have tried:-
1) Reset Network Settings
2) Gone to a different location (ie my parents)
3) Factory Reset and restored settings from Samsung Backup
4) Factory Reset and restored settings from just Google
Sent it to 02 who checked it over and advised their was nothing wrong. Since having it back i have configured it again from Samsung and issue is still happening. I've started taking photos with my mobile to get proof I'm not going crazy.
When i boot the tablet up, it goes to 4g and wireless does not kick in (despite the option to autoconnect is enabled) When i got to the wireless settings, no wireless connections are appearing. To get this to work i have to turn wireless off and back on. Once this has been done, the connections appear and the tablet then connects
Are there any know issues with Wifi on S5e's. Are there any known fixes for this issue?
on 17-08-2020 16:47
Hey @Korey01 @O2Ryan is this something you can look into maybe?
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on 17-08-2020 16:56
Thanks @LukasB for the chance to resolve this. @Tigers278 I
will PM you so we can go through some more information.
on 17-08-2020 17:23
on 17-08-2020 17:23
For future regarding this, it appears the samsung ios update has the issue with the wifi
samsung will need to release a patch update to resolve this, thanks Korey
on 18-08-2020 14:17