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Level 1: Joiner
Posts: 1
Registered: ‎10-02-2013

Samsung s6 speaker

I've been having problems for weeks with the speaker .. the person on the other end can't hear me and keeps breaking up .. I've had 2 phones and really don't know what to do !!
Posts: 101,841
Topics: 770
Registered: ‎14-01-2013

Re: Samsung s6 speaker

Hi @Ruggiechick Welcome to the forum. How long have you had the phone? If less than 28 days you can return it if its faulty and you would need to ring O2 to get it swapped http://www.o2.co.uk/contactus

If longer than this time then please get in touch with Samsung directly. (Better to deal with these than O2 repairers) http://www.samsung.com/uk/support/

*The Game Is On*

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Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Samsung s6 speaker

If this is happening on 2 phones it could be a network issue. Check your postcode here 

http://status.o2.co.uk

Also check if any case or screen protector is covering the microphone. 

Posts: 117,655
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Samsung s6 speaker

Sounds more likely to be a network issue if it's on 2 phones.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,425
Topics: 83
Registered: ‎14-01-2014

Re: Samsung s6 speaker

Is this when you use loudspeaker (handsfree) on your S6?



Anonymous
Posts: 0

Re: Samsung s6 speaker

Hi @Ruggiechick how are you getting on with this?