on 03-09-2019 19:33
Just got a new S6 tablet today. All is fine apart from I have in my head that some video play looks a little blurry/slightly out of focus.
This applies to YouTube, other social media videos. It just doesn't look crystal clear/sharp as I was expecting.
Any ideas what might cause this? Any settings? My wifi signal is fine.
on 03-09-2019 19:47
Is this on WiFi or mobile data?
O2 uses compression if you streaming on 3g or 4g which may make videos look fuzzy.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 03-09-2019 19:49
If you aren't happy with it, you could send it back under the 14 day change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
I have no idea why the video play should appear blurry, if everything else is fine?
on 05-09-2019 09:48
Then you can choose the resolution you want.
Not sure if this is available on Facebook...
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