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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22771 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 212109 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel my tarriff

I was wondering how i can cancel my tarriff as i have no minutes or calls left and i want to renew it so i can get more..thanks

Anonymous by • Not applicable
  • 1252 Views
  • 1 replies
  • 0 kudos

Resolved! zero reception

There hasnt been any phone reception in MW since Friday evening. Were used to the occasional drop out but this is ridiculous. I have a business account and my customers can't get through to me. Please advise whats going on asap please. Leanne

Anonymous by • Not applicable
  • 2666 Views
  • 12 replies
  • 0 kudos

Resolved! Texts, character limit and MMS

Hi guys,Ok, bear with me as I'm a tad confused.So, a while back we were talking about how a text gets turned into an mms if it's too long. That happened to me a couple of times, so i switched MMS off. Then a text would just get cut off if I went over...

gindygoo by • Level 25: Hard Hitter
  • 3777 Views
  • 8 replies
  • 0 kudos

Resolved! Invalid sim

My father in law bought a refurbed iPhone 5c from o2 and it has been wiring fine for 9 months then today it says invalid sim why and how do we fix it for him? Any help would be great

Anonymous by • Not applicable
  • 3570 Views
  • 4 replies
  • 0 kudos

Resolved! How do I know if my order has been accepted?

Hi, I placed an order a few hours a go for a Lumia 650 on £17 pm tariff and I have had a load of different emails through from o2; order confirmation, log in username for the site,T&C's etc and one stating my order is in progress. Does that mean I ha...

Anonymous by • Not applicable
  • 3611 Views
  • 4 replies
  • 0 kudos

Resolved! 18 + access

Why when I am over 18 & you have all my details on my contract do I need to visit your store with my id to be able to view 18+ websites.Just because I visit your store to prove my age, wont gaurentee that someone underage isnt using my phone ... so i...

Anonymous by • Not applicable
  • 3359 Views
  • 5 replies
  • 0 kudos

Resolved! porting number

hi all i wonder if you can help. I have ported my number across from Vodafone and this happened today. Strangely, whilst texts and call from contacts etcs are coming thorugh to the new o2 phone when i send a test text message from my work blackberry,...

Anonymous by • Not applicable
  • 1221 Views
  • 2 replies
  • 0 kudos

Resolved! Safari mobile scammers!! Soc man

Read lots of reports on here and I tok have been charged £30 this weekend for clicking on a site by mistake. Only clicked on a couple of questions to then receive a text saying that I was going to be charged £30!! O2 currently investigating ...how do...

Anonymous by • Not applicable
  • 18322 Views
  • 38 replies
  • 0 kudos
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