Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Activating new sim

Hi, I have lost my.old sim and need to activate my new sim but I don't have my old phone to receive the activation code?

Resolved! Terminate contract

How do I terminate contract

Bill

Why have my airtime increased?

Resolved! Sony Xperia V 10

Hi my new upgrade arrived with out any sort of charger my phone is the Xperia v 10

Resolved! Change direct debit date

Hello I would like to make payment for my bill on 31st June 2023 and then set up Direct Debit for 28th of every month going forward please

Resolved! Data roaming

I'm about to travel to Marseille for a few days, I'm hearing ads about data roaming/ 25GB limit. I checked it on here and that's only if your tarriff is 25GB per month allowance. I have 20GB (40GB with the Bolt upgrade), does that mean I don't get da...

No signal

Since changing from virgin to o2 I don’t have a signal. Can I cancel my contract? Thanks

Resolved! Tarriff charges

Can someone explain the charges from O2 for xxxxxxxxxxx please [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Merge calls on O2 ?

Are you able to merge calls on O2 ?, For example , I would like to be on a call, put that call on hold, call another number, then merge the call so it's a three-way call?

Resolved! Number porting from three

Ok after "smooth" process of getting my new monthly sim delivered late, now im here again because my number has not been ported yet. i gave my pac code when I ordered and yesterday after i put my new sim again before 6pm. why is everything such a has...

O2

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