Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 24808 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 216048 Views
  • 2 replies
  • 2 kudos

change Plan

Hello i want to change my monthly plan to the cheapest one possible how can i do that ? thank you.

George91 by Level 1: Joiner
  • 138 Views
  • 1 replies
  • 0 kudos

Interbational calls

Why will my iphone nlt call an international number there is no spend cap or international call bartikg on my account

Resolved! phone number transfer to a new contract

Is it possible to transfer my wifes number to a new device and contract under my name? We don't want to loose her number

Oveck4 by Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

Resolved! Motorola e5 play. Wifi calling disabled but still can’t send MMI.

My device is a Motorola e5 “play”I want to extend the ring time before divert to voicemail from the default 10sI send the code **61*901*11*30# but get the message “call forwarding connection problem or invalid MM I code”Wi-Fi is turned off and I have...

jiver2 by Level 2: Apprentice
  • 1577 Views
  • 20 replies
  • 0 kudos

Can’t log into my o2

Hi, I can’t seem to log into the my o2 app

Sab3 by Level 1: Joiner
  • 320 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Travel Bolt-on

How do I check if I have the O2 Travel Bolt-on enabled? Can you check for me?

Resolved! Deactivation change

Hello can someone tell me what this means please ? It says I have ordered something and I haven’t

Wib67 by Level 1: Joiner
  • 404 Views
  • 5 replies
  • 0 kudos

Resolved! Can’t pay bill online

I cancelled my contract within the 14 day cooling off period. I had an email asking me to pay my bill, presumably for the few days I had the sim. When I go to my O2, there is nothing there, no link to pay, nothing, presumably because I cancelled my a...