Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! ending contract

My contract ends in September and I wish to move to another, cheaper, provider. Am I able to send notofication that I am cancelling before the 30 days i.e. now? and can it be via email?

Bill Account changes

Why have you taken the reference names from the individual mobile numbers away?? Previously I could look at my son's and daughters accounts as they were referenced to their names now I have to guess the numbers when looking at their accounts ???? Ple...

Resolved! Bill

I'm not going ot be able to afford my next two months bills, is there anything i can do about this?

Resolved! Cancelling O2 contract online

My contract finishes in one months time.How do I give O2 I months notice to cancel the contract online.

Resolved! My 24 month contract

my 24 month contract ended yesterday. what happens now ?

Resolved! What happens when I go over limit?

I have 100 mb of data. If I exceed it do I get charged or does data just stop?

Resolved! Contract Expiry

Hi, How do I find out when my contract expires?

Sending Text Abroad

I am having problems sending text abroad ,I can receive but cant send .Have lumia nokia 520 Help

Resolved! check out problems

I spoke to an advisor on livechat called Graham, about upgrading to the new samsung s4, we agreed all the details/tariffs and it was just a matter of going to the checkout, but the link he sent kept going to "your order cannot be complete" or "your p...

Resolved! Problem making and receiving calls

Hi, Couple months back I purchased the Sony Xperia S and exchanged my old sim for the new micro sim. First problem is that occasionally when someone calls me calls goes straight to voicemail although it nearly has full signal. Phone will then be unav...

O2

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