Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 22235 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 211855 Views
  • 2 replies
  • 2 kudos

4G Joke

Why do 02 send me a text saying I am now on the 4G network when they know my phone (iPhone 5) is not compatable?They know this already - as when I type my telephone number into the 4G-ready checker on the website it tells me I do not have the right p...

Anonymous by Not applicable
  • 1147 Views
  • 4 replies
  • 0 kudos

Resolved! O2 repairer

My HTC M8 stopped working completely, even connecting to charger there was not a flicker on the screen or charging light. Return for repairs was the solution offered by Chat. Sent back and was back to me in three days with a standard letter saying wa...

Anonymous by Not applicable
  • 3621 Views
  • 53 replies
  • 0 kudos

Resolved! Billing date keeps changing.

Hi can anyone tell me why my billing dates keep changing? Its varying from 22nd and the 24th of each month and these are Monday's and Wednesday's usually.

Anonymous by Not applicable
  • 1392 Views
  • 4 replies
  • 0 kudos

Resolved! poor connectivity in Chester

Very poor app service in Chester when I can get it as clear as a bell 8 miles from the city centre but the app 'apologises' unavailable at the moment in the middle of Chester. The apps a fraud a con, cant get code cant get treat. Very poor. And the t...

Anonymous by Not applicable
  • 1234 Views
  • 4 replies
  • 0 kudos

Resolved! Are BT still buying O2

Hi there does anyone know if BT are buying O2 can someone please let me know as soon as possible.Thanks Glenda

Anonymous by Not applicable
  • 2366 Views
  • 12 replies
  • 0 kudos