Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! pay & go go go - Samsung E1200

I purchased the above phone and it came with a pay & go sim card. Everytime i put the sim in it comes up with 'insert sim'. I thought this would be straightforward but it is proving not. Am i missing something? The sim is in the correct way, I have c...

Resolved! Brighton kemp town no signal bn2

No or week signal in kemp town due to The mast in the royal Sussex county hospital has been removed in readiness for a helicopter pad no new mast has been installed in the area to maintain coverage this was switched off on the 25th march 2013 O2 don'...

Resolved! O2 HD VOICE

02 Now offer HD Voice http://www.o2.co.uk/help/network-and-coverage/hd-voice

Too late to negotiate (or cancel?)

I see a lot of topics about loyalty and negotaitions etc and yes, this is yet another! I have just changed my 10 year old Simplicity contract (the one with unlimited data) because my phine kippered and I canot afford to buy outright, so I took out a ...

Roaming charges

Just arrived in Spain. Partner receives a text from her network Three to let her know that her calls, texts and data are provided at no extra cost. I receive a text from O2 saying that it's 50p a call and £1.99 a day for data.O2, you're being left be...

Resolved! 18 restriction

im trying to lift the over 18 restriction on my mobile but it wont go through... what do i need to do?

Help! Daughter put old O2 sim in to her new EE iPhone 6.

Got brand new iPhone 6 last monday having been unable to get similar deal with O2 now my 2 year contract is up. Now locked new iPhone to O2 (getting sim not valid message when put EE sim into iPhone) - tried to request unlock by O2 but they don't do ...

Resolved! I cannot call premium rate 7 digit numbers

I tried to vote in the Eurovision Song Contest yesterday using the 7 digit number for mobiles, and each time the call failed. This is a problem I have had ever since I have been on O2 network with many different handsets. O2 are adamant that there is...

Long term customer rewards

Sometimes i think i can be very nieve. I just upgraded my phone yesterday in a bit of a panic, a month early, due to my existing handset refusing to charge. I paid the excess on my contract and have agreed to a more expensive contract on a new handse...

Resolved! Monthly Bill.

Hi,I would like to get a copy of all the payments that i have paid on my account please.

O2

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