Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cant view my data usage

Cannot check my data usage on the website or on the iphone app.Obviously I dont want to go over the limit, but how am I ment to know how much data I am using?

Resolved! Travelling to the USA

Hi,I'm travelling to the USA next month, do o2 offer any sort of data package (calls and texts not required just data). I can't seem to find anything, only European deals.I was with Vodafone last year in the USA and ended up with a £300 bill just fro...

Resolved! After upgrade and sim swap lost 4G

Hi, i have upgraded to sim only tariff, received a new sim, inserted in the iPhone 6. Contacted O2 to activate the sim and bolt on. I have done this now about 5 times, and still no 4G. Just 3G or none. The O2 gurus and top tech guys keep telling me t...

Resolved! SIM Swap Question

Hi, I have a new phone coming soon that uses a smaller SIM than my current one. I have a Simplicity tarrif. Can I order a free PAYG SIM and use it with the simswap website or do I need a Simplicity SIM? Thanks.

Resolved! Pay and Go in Spain

I currently live in Spain. I have a Pay and Go Talkalot tariff (very old) with a Bolt On Chosen Country Spain which costs £ 5-11 per month. This some years ago was a good deal and allowed me to receive free calls and make calls within Spain and back ...

Resolved! agents missing

Any idea what's going on with the agents at the moment? Been trying all day to get in contact with one to get advice on a new upgrade. i've been trying for well over 4 hours now. Nothing at all. Trying to seek advice on whether or not to continue, le...

Bh14ew

Carnavon road

Resolved! Lost PayasYouGo Sim

Hey,Is it possible to get a replacement on a prepaid sim card ? as i would really like to reuse my number and will be arriving to london on the 13th of July ?Sim was lost abroad ..Help

Resolved! List my calls

Hi there I really need to get a download of all numbers I called in the last couple of months.I have a Pay Monthly contract. Any idea where or how I can get these lists ? Kindest G

Resolved! Transfer number to a micro SIM when old SIM card is damaged

HI All, I have a VERY old SIM card that has finally given up the ghost and become unreadable. I`m looking to transfer my number across to a new micro SIM card, as I`ve had this number for nearly 20 years. So far I`ve tried the swapmysim website with ...

O2

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