Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Inclusive minutes

Hello, The query I have is this: for a pay monthly O2 tariff with inclusive minutes, how are the minutes calculated? For example, if I made a call for 1 min 2 sec, would that be counted as a 2-minute call? A recent enquiry to O2 suggested that this w...

Resolved! Transferring payment details

I have ordered a phone for my fiance under my name and payment details to pass the credit check as he was refused but would like to know if we can change the bank details from my details to his. Its not a problem if not but would just make it easier ...

Resolved! Charged for receiving calls in France

Having got a good French mobile deal for France I was surprised to see call chargrs on my O2 bill. But I'be now realised I've been charged 41p for each of the calls I'be received and answered while here. Am I missing something, or is this a mistake? ...

Pay Monthly Call Charges to Isle of Man Phone Numbers

Hi there, I'm an ex IOM resident, currently living in Scotland, but with family and friends still living on the island. I have a mobile contract with O2, who until relatively recently, used to include calls to the IOM in their included free minutes. ...

Resolved! sending texts but not being received by ee phones

right the problem i've currently got is that my girlfriend is on ee bu tshes not received a single text from me since last thursday (the 21st), also another friend who is on ee seems to get them about a day or so after i send them. i was hoping that ...

Resolved! Things you'be bought

I have been charged on some of my monthly bills for 'things you've bought'. I would like to know what these 'things' are please. How do I do this?

Resolved! Being prepared for a New Tariff

I need some advice from you guys about my new tariff. It may be a little early but I have to get prepared.Currently I am on contract which is up for renewal in December (or just before) I have a S3 at the momentTo get something that suits me, there a...

Resolved! Dont want to renew contract

Hi, I have only just realised that my 2 year contract is over and the renewal date was the 15th of August, but I dont want to renew it can someone explain what I need to do please

Finally decided

I have finally decided what I gonna do . I am gonna pay off phone plan and stop airtime plan and leave O2 because of signal issues . I am gonna keep number though . I can justify paying 25 quid a month as not using it enough as I just text most of ti...

Resolved! card details to order

hi im struggling to order a phone from the website with my card... its a maestro card and yet i cant use it and im unsure of what to do as im wanting to order a phone but it wont let me continue with this card type

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