Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 346732 Views
  • 2 replies
  • 2 kudos

Resolved! Insurance on upgrade

Hi I am looking into getting an upgrade on my phone but was wondering how the insurance works. I have insurance for damage on my present phone, would this be automatically transfered to my upgrade or would I have to take new insurance in which case i...

CazB by Level 1: Joiner
  • 1938 Views
  • 3 replies
  • 0 kudos

Resolved! balance transfer

I have purchased an iPhone 4 on PAYG I have a Nokia 6300 with a balance £ on it.How can I transfer the £ to my new iPhone?

Anonymous by Not applicable
  • 2710 Views
  • 4 replies
  • 0 kudos

Resolved! change from monthly payment contract to pay and go

Hi ust wandering if you can change from paying monthly to a pay and go contract?I'm going away travelling for a year - i'm still in my 2 year contract until next year.Not sure the best way to approach it etcthanks

Anonymous by Not applicable
  • 2891 Views
  • 8 replies
  • 0 kudos

Resolved! cancelling contract

My 2 year contract is coming to an end. Unfortunately the upgrade deals I was offered weren't competitive enough so I am looking at alternative options. Do I need to cancel the contract with you on the 2 year anniversary or will it stop automatically...

Anonymous by Not applicable
  • 9251 Views
  • 26 replies
  • 0 kudos

Seriously fed up now!

Hi all, This is pretty much my last attempt at getting a meaningful response out of O2. Basically, I'm coming to the end of a 2 year contract (9 days left) and I want my phone unlocking (it's an S2).About 3 weeks ago I filled in the online form and t...

Anonymous by Not applicable
  • 3191 Views
  • 13 replies
  • 0 kudos

Resolved! 3G coverage

I work in a business park in North Wales and this is the coverage map for 3G in the area As you can see where I am is a business park and there is zero 3G where I work?! I was under the impression when I upgraded nearly 15 months ago that the O2 cove...

3G parc menai
Anonymous by Not applicable
  • 5433 Views
  • 8 replies
  • 0 kudos

If Scotland leaves the UK, will O2 charge international rates?

Been bugging me for a while, I have friends and family in Scotland and text/call them frequently. If Scotland leaves the UK, they'll become a foreign country not automatically an EU member so will it cost the same to text as it would contacting someo...

Anonymous by Not applicable
  • 6954 Views
  • 55 replies
  • 0 kudos

Resolved! Upgrading

If my upgrade is due on 19 SEptember, but I don't want to upgrade till later can I downgrade my tariff or will that affect my upgrade? Still thinking iPhone 6 plus or galaxy note 4. iPhone too expensive!

Anonymous by Not applicable
  • 2490 Views
  • 4 replies
  • 0 kudos

Resolved! Keeping old number

I have had a contract with O2 for around 8 years with the same number but the contract is in my dads name. The only way I could have it in my name was by taking out a new contract. I was told in store that I would have to get a new number and couldn'...

Anonymous by Not applicable
  • 2389 Views
  • 4 replies
  • 0 kudos