Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill

Just returned from canada to a massive bill. Before i left i visited the O2 shop and got them to turn off roaming as I do not use this service. i have literly been billed for sending text message. To get this bill after I have told them to turn off a...

Resolved! Sim Only Default is Ruining My Life

I have recently begun the process of buying a house with my partner and whilst checking my credit I found out I had a default against me for £22.14.I understand that the telecommunications companies are not contractually obliged to tell their custome...

On Line Help

Does anyone know why the on line help has been down for the last couple of days please?

Resolved! want to cancel my phone insurance

how do i cancel my insurance

Resolved! Can't afford to pay

Hi guys, first post Basically, I've never missed a payment in the 10 years or so I've been with o2 but I've recently switched jobs so can't afford to pay on my usual day. I get my bill at the start of the month and the direct debit is set up for the ...

Resolved! Phone Charges on Pay and Go

I havent used my phone today and it has been at home with WiFi but I have been charged £1? Any clues why this might have happened?

Resolved! cancel

I want to cancel my sim only pay monthly contract

Resolved! how to end my contrat

l i have now tried 5 times to end a contract on my o2 account ,am i the only one having this trouble .....here the list of excuses 1. last payment not made 2. too busy call back later3. system down 4. on live chat hold from 9.205. no open until 10 am...

Resolved! O2 number

I am in hospital and need to knowmy o2 telephone no? can you help?

Resolved! cancel contract

Help!! I've had this pay-monthly phone contract for years but never use the phone....I cannot see how to cancel the contract. Any help would be fantastic. Kate

O2

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