Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My bill

I haven’t brought these top ups As I have unlimited data

Resolved! Merge multiple virgin numbers after migration

HiCan all my family numbers be merged into one portal, as I currently have my number on one login and the other four on another that we cannot get access to? All migrated over from VM earlier this year (May and then July), and all were paid by me via...

Sim migration status

What is my sim migration status cos my Lebara sim is still working.

Resolved! Am I now out of contract

Hi I am wondering if I can leave my contract now?

Charge bill

Why did o2 send me a letter saying I was in arrears when I stopped billing this month?

Resolved! Billing

Why is my bill so high?

When does my contract finsh

how do you separate accounts that were merged onto one account ( ex virgin mobile)

All our family mobile phone contracts are on one o2 account since the virgin mobile migration, how can we split this into individual personal accounts now?

Barr device

I need confirmation of barring my device for insurance

No Code for Headphone

Anyone else had a luck getting a code out of O2 for headphones promised with their new phone purchase. Waited the 60 days, no text. Speak to someone, told 3 days, wait 7 days, no text. Speak to someone, told 24 hour priority, wait 7 days, no text. Is...

O2

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