Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

0345 300 number

I've had to contact Natwest bank on 03453008437 I was on hold due to the demand at the minute. Is this inclusive in my minutes? I have a pay monthly tarif. RegardsStuart

Sim only customer, seeing different prices for new SIM contracts

Hi all I'm a sim only customer with iPhone X. i get 12 GB data and unlimited calls/texts. I want to get more minutes, and maybe get disney/audible offer. I want to keep my number. If i go through MyO2 app, i'm offered 25gb for £42/monthIf i go throug...

REFUND

O2 owe me a refund of 200 pounds and I have been waiting for longer than a week had countless phone calls with their customer service who in all words are terrible, and they’re holding my funds without my permission! Practically stealing off me. I’ve...

Telephone

Can you tell me if the following telephone number is within my free minutes in other words will i be charged to call this number 03707030312Thanks

Old sim to new sim

How do I keep my number when swapping SIM cards for a new phone with O2

Leaving positive feedback

Hey there. I want to leave some positive feedback about one of your staff. I believe if I start a thread an admin or something comes along that I can PM P.S you make it too difficult to leave positive feedback

Storage

Is there anyway I can get more storage on my iphone without having to submit bank card details for payment for extra storage/

SIM Only

Hi I am looking to renew to either a 12 or 18 month SIM Deal. It states that after 3 months I can upgrade to a Anytime Upgrade plan - If this was needed before hand would just the 3 months of billing need to be paid or the full 18 months? Also, can I...

Data usage error

My data usage is way above normal and I haven't used the data much. According to O2 I used 3 GB in three days. My average use is under 1 GB. I don't stream videos or anything so I believe it to be an error. Has anyone else experienced this problem?

Transfer phone number from EE

Hi I have purchased a sim only using the key issued by EE to transfer the old telephone number to my new o2 contract. However, this seems to have not worked as yet and the "preliminary" phone number is active and shows under my o2. Is there anything ...

O2

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