Get Help with Pay Monthly

🚀£20 Voucher Reward With The Priority Beta App Testing Adventure🚀

Hey everyone! Exciting news! We're on the lookout for enthusiastic Virgin Media O2 customers to be part of our Beta testing group for the Priority app. The goal is to help us find any issues and continue to improve our app’s performance. What's in it...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 0800 977 7793 and mycare@o2mail.co.uk

Hi o2 Community. I am an existing o2 customer and yesterday placed orders online (with the assistance of someone from livechat) for two new sims to move other household mobile phone numbers from another network provider to o2. I received two emails t...

O2 Sim only and Apple Watch watch cellular

Hi, currently on Vodafone, hoping to move over to 02, looking at a sim only deal, but don’t know if I have the option to sign up to keeping my watch cellular. Currently with voda I pay £5 a month, do O2 offer this?

Amazon unlimited music cancellation

How can I cancel amazon unlimited music

How do I get a replacement SIM?

I am extremely frustrated by O2 and think the easiest way to resolve this it to switch to Vodafone. I have (what I think) is a very simple request: I need a Nano SIM for my new Iphone11. My current iPhone6 SIM is too big and there is no cut out for t...

My surname has been misspelt

My surname on my account has been misspelt, what do I have to do to correct the spelling

Cancel O2 contract due to lack of signal without phoning up

HiI need to cancel my contract as I have no signal in the house or village where I live, despite the website saying there's good signal on my postcode.I've tried changing to 3&4G but still no signal and my phone works in other locations.Does anyone k...

Resolved! First Bill

I received my SIM this morning and i have downloaded the app all seems to be working fine however i am a little confused by the info - Your Bill arrives in 29 days on October 25 Last airtime bill - bill period up to 26 September payment due 10 Octobe...

84222 scam

Have been defrauded out of £50 (spending cap) for texts I received from 84222 I did not sign up to anything or call that number

My number has not been transfered

Hi there I have had a new phone with a new chip I have alwasy been an 02 customer so thought it would be simple to keep my new number, and the new phone did work straight away until this morning where my network was no longer available and I can only...

Resolved! Apple Watch/ direct debit

Want to get an Apple Watch, and I can’t do this without a direct debit. I would like to set up a direct debit for the 24th of each month

O2

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