Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Travel Inclusive Zone bolt on issues fixed?

Hello Community ,I'm travelling to Canada in the next month or so, and have a Sim Only tariff that includes the O2 Travel Inclusive bolt on showing in my account, hence, should have inclusive roaming whilst I'm there. Now, my question after checking ...

Resolved! Faulty replacement phone

My original iPhone 12 Pro Max was faulty and because I’m disabled and CANNOT be without a phone I was sent a replacement phone! However this phone does not seem to hold its charge for any length of time

Resolved! GPS SIGNAL UNSTABLE

Why is GPS signal always unstable? It gets lost while driving.

Resolved! Contract end

I want to make sure that when my contract ends 27th November it will actually end. I was with Vodafone before being with O2 and i remember I had to actually call up and cancel my contract, it didn't automatically end on the date it said it ran to. Do...

Resolved! Not letting me pay my bill online

Not letting me pay my bill online

Resolved! I have paid my bill and i haven't received my data my calls or texts

I have paid my bill and i haven't received my data my calls or texts

Resolved! Sim

My sim card isn't working at all. It registers as in don't have the not detected notification. But I can't make phone calls, text or use mobile data. I think I need a new one but can't order one without needing the verification code which I can't get...

Resolved! Internet

I Keep loosing signal and my data doesn't work. i have unlimited data so that isn't the problem i have turned my phone off and back on but still having trouble with it can anyone help with what to do? I changed to sim only a few months ago but kept t...

Resolved! Sim Swap

I have not been able to swap my sim online or through text. Does anyone have an idea.I have inserted my PAC from my previous network as well as my sim serial number

Resolved! Why can't I pay for my upgrade

Hi, I've tried to pay for an upgrade 20 times, but it keeps failing. I don't want to wait for 30 mins on the phone and the online chat is not available. I've tried for days now. Any help? Simon

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