View my bill

23Jemmap23 · ‎10-02-2024

Hi there is no option for me to view my bill on the app

MI5 · ‎10-02-2024

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Enlli · ‎10-02-2024

If you are on the new system the App when working only gives the very basic breakdown

You have to go to the Web Version and download the pdf if you want to see a full itemised version.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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