Bill

[Lesley1673]

Hi I’m being asked to pay a bill and I don’t recognise the details etc

[MI5]

@Lesley1673 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

[Oxonian]

@Lesley1673 

You have given us very little information to go on, but when you talk about not recognising the details, I worry that you might have been the victim of a scam or identity fraud. Please do not click on any links in the bill or 'phone any numbers given on it. 

Are you even an O2 customer ? 

Please 'phone the Payment Management team using the information provided by @MI5 and let us know the outcome. 👍  

[MI5]

Couldn't agree more.......