Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Can someone help!I recently completed an O2 switch up, returned my old device and then received the notification that the device was returned successfully to O2, however my bill still shows this old device on my account and I am still being charged f...
Hi there due to my money being stopped I was unable to pay my bill and now my number isn't on my monthly account can you help with this please?
Hi to all. I’ve read through most previous posts on here and externally and different answers have led me to ask.. I have a Sim only contract at the min. I can 6 month upgrade to a handset this coming Sunday. My question is will there be a credit che...
Hi, when is my upgrade due? Why is your app ******?
Upgrade to a tablet and you’ll switch to a data only tariff. This means that once you’ve completed your upgrade, your phone will stop being able to send and receive calls and texts over the network.
I wan to cancel my 3 accounts with 02, i have tried ringing x4 on different days. It goes through to ringing then it rings out and goes dead. I am loosing my will with this contract. Please help.
Hi can you tell me why my is is £6.00 extra this month
You have sent me my bill to be paid on 3/2/24 for £26.97. This is showing still the overcharge two advisers have confirmed is in error. My bill should be £6.97. I have the Travel Bolt On. Please credit my a/c as you have promised immediately. I am ve...
How do l cancel lost sim and reorder a replacement Thank you
I've been nearly pulling my non-existent hair out with this issue. Does anyone have a fix for this issue or come across the same thing when trying to apply the O2 open discount to their phone number? This will be second time I have had to go through ...
